Contact us for your Wedding in South Wales and see our other websites - Weddings in Wales at Craig y Nos Castle

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Contact us for your Wedding in South Wales and see our other websites

Contact & Book > Contact Us
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Contact Us
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You can quickly and easily contact us via the Chat service on this site

Or email or phone as below...


Craig y Nos Castle, Brecon Road
Penycae,
Swansea Valley
Powys,
SA9 1GL

T: 01639 731167
or
T: 01639 730205

Nicola Jones
Wedding Manager
Nicola Jones Wedding Planner Craig y Nos Castle
I’m Nicola Jones and I’m a wedding planner here at Craig Y Nos Castle.

With over 9 year’s experience in the wedding industry working for a number of different venues I can bring a wealth of experience which helps plan your Wedding Day.

Having also worked as an Events Manager for several venues, my experience in running events also extends to Birthday Parties, Conferences and other Group Events. Prior to working for Craig Y Nos Castle I ran my own nightclub for 3 years.

Feel free to contact me on 01639 731167 or by email nicola.weddings@craigynoscastle.com where I can assist with existing wedding queries and take viewings and deal with any aspect of Wedding Bookings.

Day
Guests
Overnight
B&B
Select the best wedding package for you
5020Last Minute & Winter Wedding
5025Midweek Wedding Package
6050Friday Wedding Package
7050Saturday Wedding Package
100OptionalUltimate Wedding Package
Molly Stanbury
Wedding Planner
Molly Stanbury - Wedding Planner Craig y Nos Castle
I am Molly Stanbury, and have been working as a Wedding Planner with 4 years experience and 1 years prior experience working in a Hotel Reception.

I am on hand to deal with all aspects of our Clients wedding from initial contact, to booking to fulfilment on the day.

Should you wish to discuss any aspect of your wedding, or to discuss booking your Wedding at Craig Y Nos Castle, please email me molly.weddings@craigynoscastle.com or call me on 01639 731167

Emily Tuck
Wedding Planner
Emily Tuck - Assistant Wedding Planner at Craig y Nos Castle
I am Emily Tuck and I have worked at Craig Y Nos Castle for nearly 6 years. I started as a Waitress, then worked in the bar. I have worked for almost two years as a Wedding Planning Assistant before recently being promoted to a Wedding Planner.

Using my experience in dealing with our customers, I am able to discuss Weddings with prospective wedding couples to ensure that we can ensure that they get a great offer and great service.

For a Wedding Viewing please contact me on 01639 731167 or email me on emily.weddings@craigynoscastle.com

Adrianne Sedgmore
Wedding Planner
Adrianne Sedgmore - Assistant Wedding Planner at Craig y Nos Castle
Worked in the Hospitality and Events industry for 8 years, started as a waitress at the age of 14. Restaurant manager for 3 years. I worked as a wedding assistant at Craig y Nos Castle for a year before becoming a Wedding Planner.

Live events assistant at the Wales Millennium Centre for 1 year. Has always had a career dream to become a wedding planner and is thrilled to be a part of a fantastic team. Lives locally.

Will go above and beyond for anyone to make their special day perfect.

Adrianne  joined the team as a Wedding Assistant in early 2018 before being promoted in Summer 2019 to Wedding Planner. She can be contacted on adrianne.weddings@craigynoscastle.com


Martin Gover

Among other things I write this website and so am able to answer most general questions about weddings and bookings, tariffs, availability, and give wedding related and bookings advice.

For anything specific to your wedding you can speak to one of the Planners above, if you know whom you regularly deal with.

Molly, Emily, Adrianne, Nicola and I are often on the Website's Chat, as we all we take turns being on the Chat.

You will always be able to get someone who knows the answers on the Chat Service, most day times and evenings.


Your Wedding Booking at Craig y Nos Castle

When you book your wedding with us, we will invite you to our Open Days - see Wedding Fair page for dates of all Fairs.

At an Open Day the Castle will be set up just as it will be on a wedding day. We arrange for Pure Weddings DJ to be here, so the function room is set up as if for an evening wedding party and disco. We also arrange with 'Centre of Attention', a well-known Brecon venue decoration company, to set up several display options for the tables and chairs in the Conservatory, to give you some great ideas for your own wedding.

If you would like to meet with a wedding planner, please complete the appointment resquest form here, suggesting two different times / dates that you can see a wedding planner to discuss your wedding.

Communicating with Castle by Phone

Reception is manned 09.00 to 21.00 hrs 7 days a week. Sometimes there is only one receptionist on duty and even when there are two, both can be away from the reception desk for a while.

If they are already on the phone or are on a long call or have left their desk to show someone to their room, or if they are simply talking to a customer at the front desk, or if they have nipped behind the bar to serve a drink, the phone may not be answered for several rings. We do not operate an automated answering or call holding / recorded message system. If you keep ringing, this can work, but often it is best to simply ring back in ten minutes.

Overflow calls feed through on the 8th ring to another office, so provided that office is manned in turn, calls will be picked up. However sometimes it can be easier to either ring back in ten minutes or email / chat on line to us!


Communicating with Castle via Website's Chat Service

Using the phone has become a less efficient method of contact. The on-line Chat is probably the best method for most questions - plus you can get a written log of your chat for future reference. We installed Jivo Chat on our websites over December 2018 / Jan 2019 and instantly saw a flurry of 20 or so chats coming in each day. This is because Jivochat invites you to join the chat as a pop-up prompt.

The beauty of this system is that we can have experienced people, Martin (who writes the websites), the wedding planners above, and key Reception staff, providing a chat advisory service. We can all take turns offering answers on the chat. Customers love this new service as we can often respond instantly and unlike a phone call, it's all in writing for you.

If we are away from Chat, please leave a message and an email address, or have your email already appearing on the Chat window. We'll reply to any question asked within a few hours. Daytimes 09.00 to 21.00 you should receive a response in seconds. Most answers are on this site but to save you digging around looking, within 'Chat' we can quickly link you to the specific part of the specific page that answers your specific query.

Plus you get to keep a copy of your chats with the advice and quotations offered, within the chat, for you to refer to later. This is better than a telephone conversation where you have no documentary evidence of what was discussed / agreed. Always keep your Jivochat transcripts somewhere safe in case you need to refer to them later.


Communicating with the Castle by Email

All our wedding team will reply from our weddinginformation@craigynoscastle.com - any emails to our wedding team should be sent to this or an @craigynoscastle.com address. Emails can then be monitored by Management to ensure they are actioned.

Management can ONLY monitor emails sent to @craigynoscastle.com addresses. Emails sent to any individual's personal in-box, or correspondence on any form of social media, chat forum, what's app etc, cannot be monitored.

Requirements that you have for your wedding plans, table arrangements, payments, guest numbers etc should always be sent to an @craigynoscastle.com address.

For accommodation bookings please also cc your email (or address it directly to) info@craigynoscastle.com as accommodation bookings go via reception.

All emails to castle addresses are entered into your database file and responded to by reception or by someone in the Wedding Planning team, generally within 24 hours. Entering emails on to your file allows us to create an 'audit trail' of all correspondence with you and to properly record the evolution of your wedding plans. In this way all your requirements for your wedding are trackable within the emails sequence logged on your file.

Any correspondence with any 'private' email addresses, chats etc, should be cc'd to the weddinginformation@craigynoscastle.com address so it can go on your file.

In order to ensure that you do receive emails from the Castle it would also be helpful that these 2 email addresses are added to any whitelists or allowed email lists.


Wedding Couple by the boating lake in Craig y Nos Country Park


  • Or call 01639 731167 to enquire about holding your Wedding in Wales.



  • See our comprehensive Brecon Beacons Hotels website for all our other offers and links to places to see and things to do in the Brecon Beacons National Park and surrounding areas.


See our Castle Wedding Venue for yourself


Book your Viewing on-line here

To book a viewing of Craig y Nos Castle
please use the quick-form below




















Yes

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Wine & Dine Offer

Wine & Dine & Stay overnight for £149


B&B in an en-suite for one night for two (worth £150 on a weekend night, or £140 mid-week)

Three Course Evening Meal & a free glass of champagne each (worth £60 or more, for two)

Free one hour History Tour of the Castle for two, on the morning of departure (worth £20, for two)

Wedding Planning Meeting & Viewing

40 acres of Country Park & Lakes etc., for walks (we are dog friendly too)


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Very Useful Links
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Discover everything you need to know about what to do and what to see, when you are here.

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Dogs & Local Walks on Craig y Nos Castle's doorstep
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1. Dog Walks in the Country Park - Meadow Walks
2. Dog Walks in the Country Park - Woodland Walks
3. Dog Walks up our nearest Mountain, returning via the Welsh Show Caves - Mountain Walk


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Dog friendly Nearby Walks (taking the car a short distance)
Visit www.dogfriendlywales.com
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1. Dog Walks at the Brecon Mountain Centre Walk
2. Local Waterfalls Walk - Henrhyd Waterfalls Walk
3. Local Mountain Lake Walk - Lady of the Lake of Arthurian Legend Walk
4. Coastal Sandy Beaches Walk - Oxwich Bay Walk and Rhossili Beach Walk
5. Circular 2 hour all the round the Reservoir Walk - Usk Reservoir Walk

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Touring and Scenery - further afield
Visit www.dogfriendlywales.com
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5. Dinefwr Castle and Parkland (National Trust)
10. Many more Outings with Dogs - another huge resource of dog friendly outings (most allow dogs - exceptions are advised on our list)
11. Suggested Itinerary of what to do and see in the area, on a 4 or 5 day break

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History & Renovation
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2. See the Transformation of the Conservatory from derelict shell to Wedding Venue
3. Landscaping the theatre Gardens and Exterior work
5. Restoration of the large sitting room - the Nicolini Lounge
6. Conversion of the old Aviary into a Sports room and Spa
8. History of the Castle - First Owner
9. History of the Castle - Adeline Patti
10. Adelina Patti Recordings and the Recording Industry
11. Nicolini Lounge in Historical times - with old pictures
12. Function room in Historical times - with old pictures
13. The Conservatory in Historical times - with old pictures
13. How Craig y Nos Castle's Winter Gardens become the Patti Pavilion in Swansea

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Ghosts & Ghouls
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1. The Share the Experience Ghost tour for groups of ten or more to arrange their own group tour (minimum 10)
2. The G.H.O.S.T. tour - a once monthly History and Ghost tour which individuals and couples can book on to without organising their own group tour (maximum 15 on each monthly tour)
3. Ghost Stories, Room 36, Patti Bar fireplace, the old staircase, and see the site for more stories and history
Wedding Reception Swansea, Craig y Nos Country Park Bride and Groom on Bridge by Jenkins Photography
Craig y Nos Castle bride in lower gardens by Pure Creations Wedding Photography


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