9. Changes to Personnel, ‘merging’ of Reception and Wedding Planning Department
In the last year there have been some changes, with Wedding Planners and Reception staff changing over in January and February. We have at times been a little under-manned in both departments, while recruitment took place. All four Planners sought pastures new within a month of each other, and 2 new Planners and 4 wedding Assistants have quickly taken their place.
Donna Davies is in overall charge of the Wedding Team, until our new Wedding Assistants are fully trained. A list of Wedding Planners and Wedding Assistants will shortly be posted to the wedding website on the ‘Contact Us’ section. Donna has been working hard to meet prospective Brides and existing Couples to sort out all aspects of their wedding. When you book an Event Finalise meeting, you will now be speaking to Donna, or a Wedding Assistant under her management.
Due to staff changes, we have semi-merged ‘Reception’ and ‘Wedding Planning’ departments to encourage all new staff to work 20 hours a week in each department, so they are able to do both tasks. This will enable us to cope with staff changes by having more people able to do both jobs, so no one department is ever left under-staffed.
This will mean when you call Reception, you will tend to get someone who is also a Wedding Assistant, able to answer your queries rather than have to put you through to someone else.
10. Venue Décor improvements 2017/18
We have in the last year completed the following Venue Décor improvements, involving major maintenance.
a. New roof on Conservatory, to prevent water leaching onto white canopy, as the water dripping in was staining canopy. b. New roof on Music Room (Dance area) to prevent leaking and peeling of ceiling paint
c. Walls rebuilt internally where external stone walls faced over Country Park, with Damp Proof membrane, to prevent rain leaching into Function room.
e. Breakfast room redecorated after further leaks fixed over bay window.
f. Theatre glass roof re-built over several months in Summer 2017, due to rotten timbers and leaking in theatre.
g. Rear wall of theatre, where damp ingress continues pending gulley work above; there is ongoing work to fix leaks here. Some scaffolding is up at one side but will not affect photos at front of theatre. Rear wall internally now draped in white canopy material similar to Conservatory which looks very attractive.
h. White chair covers with bows now included in theatre (but not in Conservatory) free of charge, along with Gold Thrones which, while rather ‘dazzling’ in real life, do come out very well in photographs.
i. Arrangement with ‘Centre of Attention’, based in Brecon, to provide table and venue decorations for weddings on an exclusive basis to castle, resulting in very good value rates for Brides and Grooms. Contact with Centre of Attention Brecon (not yet on our website) is recommended.
j. Room 13 family room added and available from May/ June (check if wishing to use this room). Theatre Green Room (formerly used by live-in Staff) to be returned to Castle En-suite stock of rooms, adding a further family room for four, with Kitchenette attached. These two rooms are not yet on the website but for any wedding after May should be available (check with Reception).